Flatworld Solutions (FWS) is a technology services outsourcing and software engineering company, headquartered in Bangalore, the silicon valley of India. Established in 2002, we are an ISO certified company with offices in 6 countries, and serving over 9000 customers across 46 countries. The service offerings at Flatworld Solutions can be primarily classified as IT services, Business Consulting services and Outsourcing Services.
Our Vision
Flatworld Solutions will be a partner of choice by providing value to enable our customer’s long-term sustainable growth.
Our Mission
Flatworld is committed to providing ongoing value to our customers. We leverage technology and implement best practices, to provide a range of high quality and cost-efficient Information Technology Solutions, from global locations enabling customers achieve their business goals.
Origin
The idea behind company formation originated in the mid-90s to Jacob William (Group President and CEO, Flatworld) while on a visit to Mega Shopping Centers in US and Europe, which offered things as diverse as baby clothes and dog food in the same shop. The convenience of driving to a single location and doing business formed the foundation for multiple services idea behind Flatworld Solutions.
Early Formative Years
Flatworld Solutions started its operations in 2002, by offering ‘Data Processing Solutions’. Later, Data Entry customers demanded to be provided with customer service, which led to the launch of ‘Call Center Operations’, as the second service. Further down the line, ‘Finance and Accounting Services’ was added to the line of services as existing clients for Data Entry and Customer Services wanted Flatworld to handle their account books as well. All initial service expansions were customer driven.
The Growth Trajectory
As the markets progressed, Flatworld Solutions added Specialized Solutions like Healthcare, Finance and Accounting Services, Creative Services, Data Entry Services, Engineering Services, Research and Analytics, etc. to its list of existing services.
Today, Flatworld Solutions and its associate companies have more than 2000 employees working across global delivery centers catering to the business needs of over 9000 customers across 46 countries.
Company Overview
Global Delivery Offices
Our delivery model features an inclusive strategy: by choosing low-cost cities around the world and mapping their labor potential and business environment, we can satisfy the qualitative requirements of our global customers at the best possible prices. We have strategically positioned our delivery centers across the globe – in Asia, South America and Africa – to provide consistent, quality service to our customers, with redundancies in place to ensure continuity of business and the ability to handle spikes in workload and seasonal fluctuations.
Our workforce comprises a variety of skilled individuals with extensive domain knowledge, from design graduates to postgraduate engineers to business managers. Our customers reap the benefits of our 99% success rate in project handling. Flatworld teams offer plug-and-play benefits with mitigated risk, accountability, transparency and a single point of contact. Our global delivery centers are located in: